Terms & Conditions

1. Acceptance of Terms

By accessing and using this service marketplace platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily use this platform for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• modify or copy the materials;
• use the materials for any commercial purpose or for any public display (commercial or non-commercial);
• attempt to decompile or reverse engineer any software contained on the platform;
• remove any copyright or other proprietary notations from the materials.

3. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account.

4. Service Provider Responsibilities

Service providers using this platform agree to:

• Provide accurate information about their services and qualifications
• Deliver services as described and agreed upon with customers
• Maintain professional conduct at all times
• Complete verification requirements as requested
• Comply with all applicable laws and regulations

5. Customer Responsibilities

Customers using this platform agree to:

• Provide accurate booking information and requirements
• Make payments as agreed upon
• Treat service providers with respect and professionalism
• Provide honest and fair reviews
• Cancel bookings according to the cancellation policy

6. Payments and Fees

All payments are processed securely through our payment partners. The platform charges a commission fee on completed bookings. Refunds are subject to our refund policy and the individual service provider's terms.

7. Cancellation Policy

Cancellation policies may vary by service provider. Generally:

• Cancellations made 24+ hours in advance may receive a full refund
• Cancellations made less than 24 hours may incur fees
• No-shows may forfeit the full payment

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

9. Prohibited Uses

You may not use our Service:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information

10. Disclaimer

The information on this platform is provided on an 'as is' basis. To the fullest extent permitted by law, this Company:

• excludes all representations and warranties relating to this website and its contents
• excludes all liability for damages arising out of or in connection with your use of this website

11. Limitations

In no event shall the platform or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the platform, even if the platform or its authorized representative has been notified orally or in writing of the possibility of such damage.

12. Accuracy of Materials

The materials appearing on the platform could include technical, typographical, or photographic errors. The platform does not warrant that any of the materials on its website are accurate, complete, or current.

13. Links

The platform has not reviewed all of the sites linked to our platform and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by the platform of the site.

14. Modifications

The platform may revise these terms of service at any time without notice. By using this platform, you are agreeing to be bound by the then current version of these terms of service.

15. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Malaysia and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

16. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

• Email: legal@servicemarketplace.com
• Phone: +60 3-1234 5678
• Address: Kuala Lumpur, Malaysia